FAQ

I’m not in the USA, can I get Pranicura in my country?

Yes. We have shipped to over 50 countries and the shipping is free of charge. We use DHL Global Mail. It is an economical shipping alternative compared to expensive overnight delivery services and the unreliability of the US International postal service. DHL takes the package from the USA to the Destination Country; gets it through customs; then delivers it your local post office. Your local post office makes the final delivery to your home OR if your country has import taxes, your local post office will require you to pay your country’s tax before giving you the package. DHL provides tracking information all along the way so you know where it is. If for some reason your package is lost along the way, we will of course give you a full refund including shipping charges.

Is Pranicura safe to use while pregnant or breastfeeding?

We get this question a lot. Our answer is that while we believe it is safe and our product meets FDA guidelines for anal ointments, we think that question is for you and your doctor to answer. Our list of ingredients is on the website. Click on the Pranicura Ingredients tab and share that with your doctor and the two of you make the decision.

How do I know my credit card information is safe placing an order on your website?

We do not save or store any of your financial information. We never ask for your birthday or social security number either. When you place an order on our website, your financial information is encrypted and then passed to our credit card processor Paypal. We never see, nor have access to your credit card information. The Paypal corporation is one of the largest financial transaction processors in the country. The only way your financial information can get compromised is if they get hacked. Your financial safety is not dependent on trusting us in any way. We push the financial security off to Paypal Inc. Here is a link to their website: Paypal.com